Lost keys: 5 things to do
Keys dropped on the metro, bag stolen on a café terrace: what to do within the hour to get back home and stay safe.
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Locked out, jammed lock, broken key, break-in: a qualified, English-speaking locksmith comes to you in about 30 minutes on average. The price is given on the phone and the quote is signed before any work.

Night, weekend, public holiday: a locksmith answers and sets off right away. The price is given on the phone, before anyone travels.
Door slammed shut, keys insideDon't use a credit card or screwdriver: you would damage the strike plate.
daytime€110evening€160night€220
Door locked, keys lostAsk the caretaker or a neighbor whether they keep a spare.
daytimefrom €180eveningfrom €250nightfrom €280
Jammed lock, key won't turnDon't force it: you could snap the key inside the cylinder.
daytime€180evening€250night€280
Key broken in the lockDon't push the piece in further and never use glue.
pricefree quote
Burglary, door forced openCall the police (17) and don't touch anything before they come.
pricefree quote
Keys stolen: change the cylinderIf your ID was stolen too, have the cylinder changed today.
daytimefrom €160eveningfrom €210nightfrom €230
Smart lock not respondingLook for your mechanical backup key before calling.
pricefree quote
Cellar broken intoTell the building manager: other cellars may have been hit too.
pricefree quote
Prices shown for the current time in Paris. Weekends and public holidays: evening rate from 8am to 10pm, night rate from 10pm to 8am. Full price list · What to do in an emergency
Invoices recognized by French home insurersReimbursement depends on your policy · learn more
Secure Locksmith Paris is an independent company with no partnership with these insurers; names and logos belong to their respective owners.
Apartment, townhouse, shop, cellar or storage room: we work on every type of door and lock, from old Parisian landing doors to multi-point armored doors.
Emergency locksmiths have a bad reputation, often for good reason. At Secure Locksmith Paris, we have chosen the opposite approach: an identified company, published prices and commitments you can check.
When you are stuck outside your door, often late at night, you have neither the time nor the energy to compare offers. That is exactly when nasty surprises happen, especially if you don't speak French. Our answer is simple: you know the price before the locksmith sets off, you sign a quote before he starts, and you receive a detailed invoice at the end. No "extra charges" discovered on site, no lock replaced for no reason.
We work only in Paris. That focus lets us arrive quickly and know Parisian doors well: landing doors in Haussmann buildings, multi-point armored doors, old locks and modern badge-access residences.
You describe the situation and we give you the price including VAT. It doesn't change on the way.
As required by French regulations: nothing starts without your written agreement.
Shims, picking, cylinder bypass: we preserve your lock whenever possible.
Cylinders and locks from recognized manufacturers, A2P-certified models on request.
Card, cash or bank transfer, with a detailed invoice every time.
No call center: a professional answers, day and night, in English or French.


Emergency locksmith services are among the sectors generating the most complaints to the French consumer protection authority (DGCCRF). Here, point by point, are the most common abusive practices and how we work instead.
A "from €19" price on the phone, then an invoice for several hundred euros.
A real price given on the phone from your description, and our rates published on this website.
The work starts before you have signed anything.
A written, signed quote before any work. Without your signature, nothing starts.
The lock is drilled or replaced even though the door was simply slammed shut.
Non-destructive opening first. Drilling is only offered as a last resort, explained and priced.
Cash-only payment, with no invoice or an unreadable one.
Card, cash or bank transfer, your choice, with a detailed invoice every time.
A number found on a sticker imitating the town hall or the building manager.
An identified company: name, address, Google Business Profile and verifiable public reviews.
A call center that sells your call to the highest-bidding locksmith.
A locksmith who answers the phone himself and comes in person, day or night.
Unsure about a locksmith? Read our guide How to spot an honest locksmith.
Our prices depend on the time of the call-out. They are shown here, given on the phone and confirmed in writing: you know what you will pay before the locksmith sets off.
Weekends and public holidays: on Saturdays, Sundays and public holidays, the minimum rate applied is the Evening (6pm–10pm) rate; if the call-out takes place during the Night slot (10pm–8am), the Night rate applies.
Daytime starting prices. Free detailed quote after a visit.
Prices include VAT and labor. The exact price depends on your door and lock: it is given on the phone, then confirmed by a written, signed quote before any work, as required by French regulations (decree of 24 January 2017).
You describe the door and the situation, or send a photo on WhatsApp.
You get the price including VAT straight away, before the locksmith sets off.
On site, the price is confirmed in writing. Nothing starts without your signature.
Careful work and a detailed invoice to send to your insurer.
Average rating from 101 reviews posted by our customers
Read our Google reviews Leave a reviewWe don't publish anonymous testimonials on our website: our reviews are posted by customers directly on our Google Business Profile. They are public and dated, and we can neither edit nor delete them.
Locks, cylinders, armored doors and smart locks: our locksmiths know the main manufacturers and carry common parts in their van.
Locks: Point Fort Fichet, Picard, Vachette, Bricard, Héraclès, Pollux, JPM, Thirard, Metalux, Laperche, Stremler, Mul-T-Lock, Abus, DOM, EVVA, dormakaba, Keso, Iseo, Cisa, Mottura, Tesa, Yale · Armored doors: Tordjman Métal, Bel'M, K•Line, Zilten, Lapeyre, Tryba, Dierre, Gardesa, Hörmann · Smart locks: Somfy, Netatmo, Nuki, Ultion, Danalock, Bold, Igloohome.
We work exclusively within Paris. Choose your arrondissement to see the neighborhoods we cover and our services near you.
1stParis 1stLouvre
2ndParis 2ndBourse
3rdParis 3rdTemple
4thParis 4thHôtel-de-Ville
5thParis 5thPanthéon
6thParis 6thLuxembourg
7thParis 7thPalais-Bourbon
8thParis 8thÉlysée
9thParis 9thOpéra
10thParis 10thEntrepôt
11thParis 11thPopincourt
12thParis 12thReuilly
13thParis 13thGobelins
14thParis 14thObservatoire
15thParis 15thVaugirard
16thParis 16thPassy
17thParis 17thBatignolles-Monceau
18thParis 18thButte-Montmartre
19thParis 19thButtes-Chaumont
20thParis 20thMénilmontantA slammed door is opened for €110 incl. VAT on weekdays (8am–6pm), €160 in the evening and on weekends and €220 at night. The price is given on the phone, then confirmed in a written quote before any work.
Yes, all 20 arrondissements, from the 1st to the 20th, 24/7, public holidays included. Our locksmiths are spread across the city so they can get to you quickly.
About 30 minutes on average within Paris. The exact time depends on traffic and is given on the phone before the locksmith sets off.
Yes, free and with no obligation. Nothing is done without your signature, and you remain free to say no.
Yes. You can call us or message us on WhatsApp in English, and the quote and invoice are explained to you clearly.
Often, yes: break-in, theft or loss of keys, depending on your policy. Our detailed invoice is accepted by French home insurers.
By card, cash or bank transfer. You always receive an invoice.
Keys dropped on the metro, bag stolen on a café terrace: what to do within the hour to get back home and stay safe.
ReadArmoring your existing door or a new door set, building approval, A2P certification: the questions to ask for an apartment.
ReadMisleading flyers, vague prices, locks drilled for no reason: the warning signs and the rights that protect you.
ReadPolice report, complaint, insurance, temporary locking then reinforcement: an hour-by-hour action plan.
ReadCall us: a locksmith answers directly and gives you the price before travelling.
Direct line, no call center+33 6 67 96 96 20